PlayHQ Help Page

PLAYHQ CLUB CRICKET REGISTRATION SET UP

All Clubs are requested to complete the following PlayHQ steps for all competitions (https://ca.playhq.com) in conjunction with the Cricket Australia Checklist https://tinyurl.com/yh54zx4j

1. Accept or Decline the Invitation from the Association(s)

2. Create your Teams – we recommend selecting Rollover all Club teams from Summer 24/25 where possible to avoid re-creating each team manually

3. Registration – Create your Registration Form including any additional products, questions and payment options

4. Share registration links with your players, coaches and team managers

5. Allocate registered players, coaches and team managers to their Squad(s)

ONLINE REGISTRATION LINKS

• Participants must register online every Season (Summer and/or Winter)

• Senior Players use their own PlayHQ Account

• Online registration link provided by your Club or search PlayCricket https://play.cricket.com.au/

WHAT DO YOU NEED TO REGISTER

• Your PlayHQ Account (Name, Email, Password)

• To Reset your password / login  CLICK HERE  https://www.playhq.com/login

• To view your PlayHQ Account details – Login at www.playhq.com and select My Account -> Profile and/or Registration History

• For data security purposes some personal changes can only be made bycontacting the CA Help Desk (see below)

• To unlink from a Parent / Guardian – Submit a Support Request https://tinyurl.com/4a5v757t

These are detailed Play HQ notes that QC issues direct to all Clubs each season.

1. eScoring – Quick Reference Guide CLICK HERE https://tinyurl.com/32nw5dks

2. PlayHQ – Pre-Season Notes for Clubs CLICK HERE https://tinyurl.com/4s547aa5

3. PlayHQ – Player Information Summer 25-26  CLICK HERE https://tinyurl.com/yc5ja4rs

Pre-season checklists for clubs, associations, e-scorers CLICK HERE https://tinyurl.com/yh54zx4j

For online assistance for all things related to cricket programs, registrations scoring, umpiring and club & association checklists visit PlayCricket Support CLICK HERE https://playcricketsupport.cricket.com.au/hc/en-us

To access information about cricket programs in your area, find up to date policies, download cricket stats and much, much more visit the general Play Cricket site CLICK HERE  https://play.cricket.com.au/

SUPPORT FOR REGISTRATIONS
Please note Club, Association and Queensland Cricket administrators have limited visibility and access to PlayHQ and Cricket ID accounts.
The Cricket Australia Help Desk can assist with registration requests either over the phone or via return email:

• PHONE – 1800 CRICKET (1800 274 25 38)
• ONLINE REQUEST FORM – CLICK HERE https://tinyurl.com/4a5v757t
• PLAYCRICKET SUPPORT PAGE (including live chat) – CLICK HERE https://tinyurl.com/5y8yr2d3
• PLAYCRICKET CONSULT REQUEST – CLICK HERE https://tinyurl.com/45wpamj6
• HOW TO REGISTER – SUPPORT PAGE – CLICK HERE https://tinyurl.com/3f32ynmr

For best response time Cricket Australia recommends submitting an Online
Request or using Live Chat via PlayCricket support website